Frequently Asked Questions

Common questions about how Vaultee works, pricing, and our insurance comparison service.

General
What is Vaultee?

Vaultee is an independent insurance research service for luxury vehicle owners in Delhi NCR. We compare quotes from multiple insurers (HDFC ERGO, ICICI Lombard, Bajaj Allianz, Tata AIG, Digit) to show you pricing differences for identical coverage.

Is Vaultee an insurance company?

No. We are not an insurance company. We are licensed POSP (Point of Sale Person) advisors who compare policies across multiple insurers. We are not tied to any single insurance company.

How is this different from my dealer?

Your dealer typically works with one insurer and adds a convenience margin (15–25% above the actual insurance price). We compare quotes from 5+ insurers and show you the direct pricing without dealer loading.

Which vehicles do you cover?

We focus on luxury vehicles: BMW, Mercedes, Audi, Range Rover, Volvo, Porsche, Jaguar, Lexus, and similar premium cars. Our research is optimized for high-value vehicles with complex coverage needs.

Pricing & Process
Is your comparison service free?

Yes. The comparison is completely free. We earn a standard commission from the insurer when you purchase a policy through us (same as dealers and agents). The commission is already built into the insurance price—you don't pay extra.

How much can I save?

Most premium vehicle owners save ₹25,000–₹50,000+ by comparing quotes. The exact savings depend on your vehicle, insurer, and coverage. The same policy can cost vastly different amounts from different insurers.

How long does the comparison take?

We deliver your comparison within 2 hours of receiving your current policy and vehicle registration. You'll receive a side-by-side breakdown showing prices and coverage differences across insurers.

Do I have to buy through you?

No. You can take our comparison and buy directly from the insurer if you prefer. However, if you do buy through us, we handle all the paperwork and the price is exactly the same as buying direct.

Coverage & Claims
What does "Zero Dep" actually cover?

Zero Depreciation coverage varies by insurer. Some include tyres and batteries, others exclude them. Some cover all parts, others have limits. We show you exactly what each insurer's Zero Dep policy covers so you can compare properly.

Does the comparison include add-ons?

Yes. We compare identical coverage including add-ons like Zero Depreciation, Engine Protect, Return to Invoice, and Consumables cover. The comparison shows what each insurer charges for the exact same protection.

Will buying through you affect my claims?

No. Claims are handled directly by the insurance company, not by us. Whether you buy through your dealer, directly, or through us makes no difference to the claims process. The policy terms are identical.

Privacy & Contact
Will you call me repeatedly?

No. We send one WhatsApp message 30 days before your renewal, and one more at 10 days. That's it. No cold calls, no spam. You can reply STOP anytime.

What happens to my policy documents?

We review your policy to extract coverage details and pricing, then delete the document after completing your comparison. We are IRDAI compliant and do not share your data with third parties.

How do I contact you?

WhatsApp: +91 99991 56567

Email: hello@vaultee.in

Location: Gurgaon, Haryana

Still have questions?

Send us a message and we'll respond within a few hours.

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